Business Analyst

Business AnalystDomain KnowledgeIndustry-specific knowledgeFinanceHealthcareRetailITBusiness ProcessesSalesMarketingSupply ChainProject ManagementData AnalysisData Gathering TechniquesInterviewsSurveysObservationData MiningData ModelingEntity Relationship DiagramsData Flow DiagramsProcess MappingUse CasesData VisualizationCharts and GraphsDashboardsInfographicsData ReportingRequirements GatheringStakeholder AnalysisIdentifying stakeholdersUnderstanding their needsManaging expectationsElicitation TechniquesBrainstormingDocument AnalysisPrototypingFocus GroupsRequirement DocumentationBusiness Requirements Document (BRD)Functional Requirements Document (FRD)Use CasesUser StoriesBusiness Process ModelingProcess MappingAs-is ProcessesTo-be ProcessesSwimlane DiagramsValue Stream MappingBusiness Process ImprovementLean Six SigmaKaizenProcess AutomationContinuous ImprovementProject ManagementProject Scope DefinitionIdentifying project objectivesDefining project deliverablesManaging project constraintsScope Change ManagementProject PlanningWork Breakdown Structure (WBS)Gantt ChartsResource AllocationRisk ManagementProject CommunicationStakeholder CommunicationStatus ReportingConflict ResolutionTeam CollaborationCommunication SkillsWritten CommunicationBusiness WritingReport WritingDocumentationEmail and CorrespondenceVerbal CommunicationPresentationsFacilitationNegotiationActive Listening